Privacy Policy
Information in compliance with personal data protection regulations
In Europe and Spain, there are Data Protection regulations designed to safeguard your personal information, which are mandatory for our entity.
Therefore, it is very important for us that you fully understand what we will do with the personal data we request from you. We aim to be transparent and to give you control over your data, using plain language and clear options that will allow you to decide how your personal information will be used.
Please, if you have any doubts after reading this information, do not hesitate to ask us.
Thank you very much for your cooperation.
Who are we?
Our legal name:
Laurent Pineau – X2131567L
Business Activity: Other healthcare activities
Registered Address: Plaza de la Catedral, nº 5 Bajo, 02005 – Albacete (Albacete – Spain)
Phone: +34 610 410 132
Email: info@quiropracticotorrevieja.es
We are at your disposal—please feel free to contact us.
What will we use your data for?
In general, your personal data will be used to maintain a relationship with you and to provide you with our services.
They may also be used for other purposes, such as sending you promotional materials or advertising our activities, provided you give us your consent.
Why do we need to use your data?
Your personal data is necessary in order for us to maintain a relationship with you and provide our services. To this end, we will provide you with options—through checkboxes—so you can clearly and simply indicate how your information may be used.
Who will have access to the information we request?
As a general rule, only duly authorized personnel from our organization will have access to your personal data.
Similarly, other entities that require access to your data in order for us to provide you with our services may also receive this information. For example, our bank will receive your data if you pay for our services by card or bank transfer.
Additionally, your personal data may be shared with public or private entities to whom we are legally obliged to provide it. For instance, tax regulations may require us to provide the Spanish Tax Agency with certain information about financial transactions that exceed a specific amount.
If we need to share your data outside of these situations, we will always ask for your permission first, using clear options that allow you to decide.
How will we protect your data?
We will protect your data with effective security measures based on the risks involved in its use.
Our organization has adopted a Data Protection Policy, and annual audits and controls are carried out to ensure your personal data remains secure at all times.
Will we send your data to other countries?
Some countries are considered safe for your data, while others are not. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that does not guarantee adequate levels of protection.
If, in order to provide the service, it is essential to send your data to a country that is not as secure as Spain, we will always ask for your permission first and apply effective security measures to reduce the risks.
How long will we keep your data?
We will retain your data for as long as our relationship lasts and as long as we are legally obliged to do so. Once the applicable legal retention periods have expired, we will securely and environmentally delete your data.
What are your data protection rights?
You may contact us at any time to find out what information we hold about you, correct it if it is incorrect, and request that it be deleted once our relationship ends—provided this is legally possible.
You also have the right to request that your information be transferred to another organization. This is known as the “right to portability” and can be useful in certain situations.
To exercise these rights, you must send a written request to our address, along with a copy of your ID document so we can verify your identity.
We also provide specific forms in our offices for exercising these rights, and we are happy to assist you in completing them.
To learn more about your data protection rights, you can visit the website of the Spanish Data Protection Agency (Agencia Española de Protección de Datos): www.aepd.es
Can you withdraw your consent later?
Yes, you can withdraw your consent regarding the use of your data at any time.
For example, if you once agreed to receive promotional emails but no longer wish to do so, you can notify us using the opt-out form available at our offices.
Where can you file a complaint if you believe your rights have been violated?
If you believe that your rights have not been properly addressed by our organization, you may file a complaint with the Spanish Data Protection Agency using one of the following methods:
- Online: www.aepd.es
- Postal Address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001 – Madrid
- Phone: 901 100 099 / 91 266 35 17
Filing a complaint with the Spanish Data Protection Agency is free and does not require legal representation.
Will we create profiles about you?
Our policy is not to create user profiles.
However, certain situations may require us to create profiles in order to deliver services, marketing, or other purposes. For example, we may use your purchase or service history to offer products or services tailored to your preferences.
If that happens, we will apply effective security measures to ensure that your information is protected at all times from unauthorized access or misuse.
Will we use your data for other purposes?
Our policy is not to use your personal data for purposes other than those explained above. If we need to use your data for other purposes, we will always request your permission in advance using clear options that allow you to decide.